31st March, 2022
From today we have teamed with HotDoc to bring you a better health care experience.
It will now be even easier for you to make, reschedule or cancel online appointments with us anytime, anywhere.
Simply download the HotDoc app on your phone through the App Store or Google Play and set up your account. You can also set up an account through an internet browser if you prefer. Bookings can still be made directly through our website.
Appointment reminders will come through as an SMS 24 hours before your appointment, simply click on the link to confirm, cancel, or reschedule your appointment. Alternatively, you can reply YES or NO to this message.
The way we conduct telehealth (video) consultations has also changed. This will now be done through HotDoc.
The link to the video call will be provided to you though your booking confirmation email (if booked online), the appointments tab in the mobile/web app (if you have this set up) and/or via the appointment reminder that will be sent to you via SMS.
There will be more changes coming, so stay tuned and we will inform you of these as they happen.